Patient Satisfaction

We measure how patients perceive the care they have received from any inpatient or outpatient department of TAMC.  Performance targets are based on national database maximums.

Patient Satisfaction Measures
( Higher is Better )

Measures
Performance Total
Performance Target
Graph & Details
Measure: Emergency Department
Performance Total: 90 %
Performance Target: 94 %
Measure: Inpatient Satisfaction
Performance Total: 89 %
Performance Target: 95 %
Measure: Outpatient Satisfaction
Performance Total: 93 %
Performance Target: 97 %
Measure: Overall satisfaction
Performance Total: 92 %
Performance Target: 94 %
Measure: Physician Practices Satisfaction
Performance Total: 92 %
Performance Target: 97 %