Olore honored as extraordinary nurse at TAMC; presented the hospital’s first DAISY Award

Release Date: 06/05/2017

Among those on hand for a surprise celebration congratulating Carole Olore, a nurse on TAMC’s Women & Children’s Unit, as the first TAMC recipient of the DAISY Award for extraordinary nurses was, front from left:  Sherry Beaulieu, who nominated Olore for the award; Olore’s husband, Tim; Olore; and Emily Gardner, a nurse who works with Olore on W&C.  Middle row, from left: Tammy Beaulier-Fuller, the director of medical, surgical and procedural services; Kathy Marston, a nurse on W&C; Pamela Lilley, manager of W&C; Jill Codrey, manager of the Emergency Department; Odette LaPointe, clinical education and a lead coordinator of the DAISY program; and Stephanie Budreau, executive assistant for nursing administration.  Back, from left:  Barbara Ireland, interim associate vice president of nursing; Shannon Taylor, the nurse clinical leader in the ED and ICU; Daryl Boucher, director of patient care services; Mark Bergen, a nurse in the operating room; President Gregory LaFrancois; Paula Michaud, a staff nurse in the OR; Joseph Siddiqui, vice president of human resources, northwest region; and Diedre McMahon, coordinator of radiology – ultrasound.
 Aroostook County  -  One nurse at The Aroostook Medical Center recently had the distinction of being named the very first DAISY Award recipient at the Presque Isle hospital. The DAISY (Diseases Attacking the Immune System) Award is an international recognition program that honors and celebrates the skillful, compassionate care nurses provide every day.
TAMC began taking part in the DAISY program earlier this year, with award nominations opening in January.  Nominations are being sought throughout the year from patients, family members of patients, and co-workers.  From these nominations, a panel of judges will select one nurse recipient for the DAISY honor every quarter.  These judges do not know the names of the nominees, only the stories about why each one was nominated, so that decisions are not impacted by personal connections.
The very first TAMC nurse to be honored is Carole Olore, RN, CCE, CLC, CPST RN-C of Presque Isle.  Olore works in the hospital’s Women & Children’s Unit where she works in all areas of labor and delivery, post-partum, nursery and pediatrics. 
Olore was recently honored during a surprise celebration in her department, during which she was presented a daisy pin, a beautiful and meaningful sculpture called A Healer’s Touch hand-carved by artists of the Shona Tribe in Africa, and a certificate commending her for being an “Extraordinary Nurse.” 
Carole Olore is presented her DAISY Award certificate by TAMC President Greg LaFrancois.

“I had read about the DAISY award and thought ‘that’s nice’ and never ever thought I would be nominated, let alone be the first TAMC employee to receive this prestigious award,” said Olore.  “The day of the ceremony was a total surprise on many levels. I am truly humbled, very thankful and wear my DAISY award pin proudly!  It is an honor and a privilege to be a part of something so special.”
Among those taking part in the surprise celebration was Sherry Beaulieu, the individual who nominated Olore for the award.  Beaulieu, who is the director of guest relations and volunteer services at TAMC, read from a letter she had sent to Olore a number of years ago regarding the role Olore played in the birth of Beaulieu’s daughter more than two decades ago. The letter served as the basis for the nomination.
Beaulieu shared how nervous she was to try to deliver her daughter “naturally” after having a challenging experience resulting in an emergency Cesarean section with her son previously.  She credits Olore with her support and staying by her side, even after her shift was supposed to end.
“Carole, I know you would say you were only doing your job, but you don’t know how much your soft encouraging voice and cheerleader attitude helped calm my fears and assured me that I could really have a successful birth,” read Beaulieu from her letter. “I will never forget the care, compassion and dedication you gave to this very nervous Mom. On that day you were my Guardian Nurse Angel and your kindness will stay with me in my precious memories for many years to come.  Not enough words can express my many thanks to you.”
In addition to Beaulieu’s comments, TAMC President Greg LaFrancois presented Olore with her DAISY certificate and thanked her for her outstanding service and her commitment to patients.  Odette LaPointe, one of the coordinators of the DAISY Award at TAMC, also shared information about the award and the history behind its creation.
The not-for-profit DAISY Foundation is based in Glen Ellen, CA, and was established by family members in memory of J. Patrick Barnes.  Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease.  The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families.
Said Bonnie Barnes, FAAN, president and co-founder of The DAISY Foundation, "When Patrick was critically ill, our family experienced first-hand the remarkable skill and care nurses provide patients every day and night. Yet these unsung heroes are seldom recognized for the super-human work they do.  The kind of work the nurses at TAMC are called on to do every day epitomizes the purpose of The DAISY Award.”
For those who would like to nominate a nurse for consideration for the next quarterly DAISY Award, nominations can be made online at www.tamc.org.  Just click on the DAISY banner at the top of the page.  For those who prefer, brochures with a section for nominating a nurse are also available at TAMC.  Individuals are invited to stop by the hospital’s main lobby to obtain a brochure or to call 768-4301 to request one be mailed to you. 
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